Terms & Conditions.

1. Introduction

Welcome to Converra ("Converra", "we", "our", or "us").

These Terms & Conditions ("Terms") govern your access to and use of our website, services, products, consultations, and any related content provided by Converra.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of our website and services.

2. Use of Our Website and Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms.

You agree not to:

• Access or attempt to access systems or data without authorization.
• Use our website or services for any unlawful, fraudulent, or malicious purpose.
• Copy, reproduce, distribute, or exploit any content from our website without prior written permission.
• Upload or transmit viruses, malware, or any other harmful software.
• Interfere with the security, functionality, or availability of our website or services.

We reserve the right to restrict or terminate access to any individual who violates these Terms.

3. Consultations and Services

Converra provides AI automation, client acquisition, marketing, and business consulting services.

Submitting a consultation request or contacting us does not establish a client relationship. Any formal engagement will be governed by a separate written agreement outlining the scope of services, pricing, deliverables, and responsibilities of each party.

4. Payments

Unless otherwise agreed in writing:

• Fees for services are payable according to the terms outlined in your service agreement or invoice.
• Failure to make payment may result in suspension or termination of services.
• Any applicable refunds, credits, or cancellations will be governed by the terms of the applicable service agreement.

5. Intellectual Property

All content made available on this website, including but not limited to:

• Text
• Graphics
• Logos
• Branding
• Images
• Videos
• Website design
• Software
• Documentation
• Marketing materials

is the exclusive property of Converra or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be reproduced, modified, distributed, or otherwise used without our prior written consent.

6. No Guarantee of Results

While Converra strives to deliver high-quality services and proven systems, individual business results will vary.

We do not guarantee specific outcomes, including but not limited to:

• Revenue growth
• Lead volume
• Appointment bookings
• Customer acquisition
• Return on investment

Business performance depends on numerous factors outside of our control, including market conditions, advertising budgets, competition, sales processes, and client implementation.

7. Disclaimer

Our website, content, and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Converra makes no representations or warranties, express or implied, regarding:

• The accuracy or completeness of information
• Continuous availability of the website
• Suitability of our services for a particular purpose
• Error-free or uninterrupted operation

8. Limitation of Liability

To the maximum extent permitted by applicable law, Converra, its owners, employees, affiliates, contractors, and partners shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to the use of our website or services.

Our total liability for any claim arising out of our services shall not exceed the total amount paid to Converra by the client for the specific services giving rise to the claim.

9. Third-Party Services

Our services may integrate with or rely upon third-party platforms and software providers, including but not limited to CRM systems, advertising platforms, AI providers, scheduling software, payment processors, and cloud infrastructure providers.

Converra is not responsible for the availability, functionality, policies, or actions of any third-party services.

10. Confidentiality

During the course of providing services, both parties may exchange confidential business information.

Converra will take reasonable measures to protect confidential information provided by clients and expects clients to treat any proprietary methodologies, documentation, pricing, and materials provided by Converra as confidential unless otherwise agreed in writing.

11. Termination

We reserve the right to suspend or terminate access to our website or services at our sole discretion where we reasonably believe these Terms have been violated, fraudulent activity has occurred, or continued access may present legal or operational risk.

Termination does not relieve either party of any obligations incurred prior to termination.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict of law principles.

13. Changes to These Terms

We reserve the right to amend these Terms at any time.

Any revisions will become effective immediately upon publication on this page. Continued use of our website or services following any updates constitutes acceptance of the revised Terms.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Converra
Email: nithi@converra.xyz