Privacy Policy.

1. Introduction

Welcome to Converra ("Converra", "we", "our", or "us").

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or otherwise interact with our business.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Business name
• Email address
• Telephone number
• Appointment and consultation details
• Information submitted through contact forms or other communications

We may also automatically collect certain technical and analytical information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referring websites and traffic sources

Additionally, our website may utilize cookies, tracking technologies, and analytics tools to enhance user experience and measure website performance.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Provide, manage, and improve our services
• Respond to inquiries and consultation requests
• Schedule meetings and communicate with prospective and existing clients
• Deliver AI automation, marketing, and consulting services
• Analyze website performance and user engagement
• Improve our products, services, and customer experience
• Comply with applicable legal and regulatory obligations

4. Disclosure of Information

Converra does not sell, rent, or trade your personal information.

We may disclose your information to trusted third-party service providers who assist in operating our business, including providers of:

• Customer relationship management (CRM) platforms
• Appointment scheduling systems
• Payment processing services
• Email and communication services
• Website hosting and cloud infrastructure
• Analytics and advertising platforms

We may also disclose personal information where required by law or where necessary to protect our legal rights, property, or the safety of our clients, users, or the public.

In the event of a merger, acquisition, corporate restructuring, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

While we take commercially reasonable steps to safeguard your information, no method of electronic transmission or storage is entirely secure. Accordingly, we cannot guarantee absolute security.

6. Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Opt out of receiving promotional communications

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our contractual rights.

8. Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or operated by Converra.

We are not responsible for the privacy practices, content, or security of any third-party websites and encourage you to review their respective privacy policies.

9. Cookies and Tracking Technologies

Converra may use cookies, pixels, and similar tracking technologies to:

• Improve website functionality
• Analyze website traffic and visitor behavior
• Measure advertising performance
• Personalize user experience

You may manage or disable cookies through your browser settings; however, doing so may impact certain features of the website.

10. Changes to This Privacy Policy

We reserve the right to amend or update this Privacy Policy at any time to reflect changes in our business practices, legal obligations, or services.

Any modifications will become effective immediately upon posting the updated Privacy Policy on this page. The "Last Updated" date above will indicate the most recent revision.

11. Contact Information

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us at:

Converra
Email: nithi@converra.xyz